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Privacy Notice
One South Ocean Blvd
Suite 324
Boca Raton, Florida 33432
Last Updated: November 19, 2014
This Privacy Policy explains how information about you is collected, used and disclosed by voispot, Inc., the owner and operator of the ovoispplication, and our subsidiaries (collectively, "vois") when you use our websites, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our websites' homepages or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.
Collection of Information
Information You Provide to Us
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, use the Services to send or receive messages and content sent via the chat screen, including text, videos and photos ("voispots"), request customer support or otherwise communicate with us. The types of information we may collect include your name, telephone number, date of birth, gender, postal code, optional profile picture, username, password, email address if you connect through a third-party system (i.e. Facebook or Google) and any other information you choose to provide.
When you send or receive messages, we also temporarily collect, process and store the contents of those voispots on our servers. The contents of those voispots are also temporarily stored on the devices of recipients. For voispots that have been set to expire, once the expiration of the pre-programmed time by which the messages/voispots must be read and self-destructed, we automatically delete the Chat from our servers and our Services are programmed to delete the Chat from the ovoispp on the recipients' devices. Based on the user-created time period by which the Chat session is destroyed, the Chat session is not preserved or recallable (i.e. it cannot be recreated or recovered) from our servers. We do, however, store the voispots for archiving off site for up to five years but such data is not connected to a server that can be accessed through publically accessible services. Please note that we cannot guarantee that deletion of any message/voispots always occurs within a particular timeframe. We also cannot prevent others from making copies of your messages (e.g., by taking a screenshot). If we are able to detect that the recipient has captured a screenshot of any voispots that you send, we will attempt to notify you. In addition, as for any other digital information, there may be ways to access messages while still in temporary storage on recipients' devices or, forensically, even after they are deleted. You should not use vois to send messages if you want to be certain that the recipient cannot keep a copy.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Usage Information:
When you send or receive messages via our Services, we collect information about these messages, including the time, date, sender (s) and recipient(s) of the message/voispots, general location (city), specific location (if attached), audio (if attached), video (if attached), image (if attached). We also collect information about the number of messages sent and received between you and your friends and which friends you exchange messages with most frequently.
Log Information:
We log information about your use of our websites, including your browser type and language, access times, pages viewed, your web use, affiliate tracking for application installations, and your IP address and the website you visited before navigating to our websites.
Device Information:
We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, MAC address, unique device identifier, phone number, International Mobile Equipment Identity ("IMEI") and mobile network information. In addition, the Services may access your device's native phonebook and image storage applications, with your consent, to facilitate your use of certain features of the Services. For more information about how you can control our access to these applications, please see "Your Choices" below.
Location Information:
We may collect information about the location of your device to facilitate your use of certain features of our Services, determine the speed at which your device is traveling, add location-based filters to your voispots (such as local weather), and for any other purpose described in this privacy policy. vois tracks the originating location of a vois session if a user chooses to enable location for the vois session. Location is also tracked for each vois message and the "city" information is provided when users view a vois session. Currently, users cannot opt out of location tracking in messages. ovoislso has a feature for proximity Loops which tracks user locations and provides real-time invites based on user proximity to the Loop. This location tracking can be turned off for those types of Loops. For more information about how you can control our collection of location information, please see "Your Choices" below.
Information Collected by Cookies and Other Tracking Technologies:
We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). For more information about cookies, and how to disable them, please see "Your Choices" below. We use token based authentication to track user Chat sessions. We also use software that tracks the use of particular words in Chat logs to identify common user needs or interests to better target direct marketing campaigns to the particular Chat sessions.
Use of Information
We may use information about you for various purposes, including to:
Provide, maintain and improve our Services, including to provide additional features and content for your messages;
Provide and deliver the products and services you request, process transactions and send you related information;
Respond to your comments, questions and requests and provide customer service;
Send you technical notices, updates, security alerts and support and administrative messages;
Communicate with you about products, services, offers, promotions, rewards, and events offered by ovoisnd others, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage and activities in connection with our Services;
Personalize and improve the Services and provide advertisements, content or features that match user profiles, interests or messages;
Link or combine with information we get from others to help understand your needs and provide you with better service;
Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and
Carry out any other purpose for which the information was collected.
vois is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
With other users when you send them messages, including your username and the contents of the message/Chat you send them. When you and another user are present in a chat screen at the same time, we may let them know where you are located if you enable such tracking services;
When you add your friends, your username will be shared with such users and have your phone number in their device phonebook. In these cases, we will not display your phone number to these users, but we will share the fact that your username is associated with your phone number;
To the extent that you use your Google or Facebook accounts to login to vois, your activity may be reported on the Facebook or Google news streams. (Use of such outside company programs are subject to their privacy policy);
With users and others who view your profile, which includes your username, and a list of the friends you exchange messages with. Similarly, your username may appear in the lists of others who engage with you using our Services;
With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
In response to legal process or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation. Under such circumstances, vois will pause destruction of, and use its best efforts to preserve, data in its possession;
In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of vois, our users or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Analytics Services Provided by Others
We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.
We work with Google to provide analytics in connection with the vois mobile application. For more information about Google's privacy practices, please visit www.google.com. Google is a separate company and cannot assist with vois-specific issues. To contact vois, please email us at support@voispot.com.
Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Children
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA). If you believe that vois has received information from a child or other person who is not a majority age in their relevant jurisdiction, please contact us at our e-mail or physical mailing address listed in the “Contact Us” (hyperlink) section below and we will take all reasonable efforts to remove the information.
Your Choices
Privacy Settings
Privacy Settings
Through settings in our Services, you can choose whether to accept Chat sessions only from users you have added to your friends list, or from any other vois user who determines your username or mobile telephone number. If you choose to receive Chat sessions only from your friends, and a user who is not on your friends list attempts to send you a Chat request or add you as a friend, you will receive a notification and have the option of adding the user to your friends list. You can also change who can view your information in the settings feature of our Services.
You also have the ability to delete users from your friends list or to block specific users at any time by using controls within our Services.
Account Information
You may update or correct information about yourself by editing your account settings within our Services.
Device Information
Certain features of the Services may require access to your device's native phonebook (e.g., to find friends). If you choose to find friends, the names and phone numbers in your device's native phonebook will be transmitted to vois. If you later decide to revoke your consent and prevent us from continuing to access your phonebook, you can do so by either changing the settings on your device, if this settings option is provided by your device operating system, or by following the standard uninstall process and removing our Services from your device. On iOS devices, you can grant or revoke your consent at any time and prevent us from continuing to access your phonebook by changing the settings on your device.
Location
When you first launch any features of our Services that collect location information, you will be asked to consent to our collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information by changing the preferences on your mobile device. If you do so, certain features of our Services will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove our Services from your device.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Push Notifications/Alerts
vois may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device (iOS) or by changing your settings within our Services (Android).
Delaware Do Not Track Disclosures
How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?
We adhere to “do not track signals” although we are currently only on mobile.
May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit www.voispot.com?
No.
Notice to Delaware Residents
In response to Delaware law, we will automatically treat accounts with Delaware addresses as if you requested vois to not share your information with nonaffiliated third parties except as permitted by the applicable Delaware law. We will also limit the sharing of information about you with our affiliates to comply with Delaware privacy laws that apply to us.
Residents of the State of Delaware may request a list of all third-parties to which this website has disclosed certain information during the preceding year for those third-parties' direct marketing purposes. If you are a Delaware resident and want such a list, please contact us at support@voispot.com.
For all requests, you must put the statement "Delaware Shine the Light Privacy Request" in the body of your request, as well as your name, street address, city, state, and zip code. Please note that we are not responsible for requests that are not labeled or sent properly, or that do not have complete information.
Notice to Vermont Residents
In response to Vermont regulations, ovoisutomatically treats accounts with Vermont addresses as if you requested that vois not share your information with nonaffiliated third parties, and that vois limit the information it shares with its affiliates. If vois discloses information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.
Notice to Nevada Residents
We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions set forth above. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.
Notice to Users Outside of the United States
This Online Privacy Policy is intended to cover collection of information on our websites from residents of the United States. If you are visiting our websites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Notice.
Contact
To contact us, please email us at support@voispot.com or write to:
voispot, incOne South Ocean Blvd
Suite 324
Boca Raton, Florida 33432